Cross Campaign Documents

Opportunity Definitions

Opportunity Definitions

TPV Script

TPV Script

Virtual Recruiting Guidelines

Virtual Recruiting Guidelines

Submitting a case in Owner Console

Adding New Hire to SF

Adding New Hire to SF

Field Business Rules

Field Business Rules

AT&T Esclation Resources – Numbers & Links

AT&T Esclation Resources – Numbers & Links

Careerbuilder Employment Screen & Adverse Action

Careerbuilder Employment Screen & Adverse Action

Territory Best Practices

Territory Best Practices

Client office visits

Client office visits

Owner Daily Checklist

Owner Daily Checklist

Rep Shepherding Process

Rep Shepherding Process

Appeals Process

Appeals Process

Hiring an Existing Rep

Hiring an Existing Rep

Basic Device Troubleshooting

Basic Device Troubleshooting

Onboarding Checklist

Onboarding Checklist

Now & New

Now & New

National Pitch on ATT Res

National Pitch on ATT Res

How to Fill out an Order Form

How to Fill out an Order Form

AT&T Leave Behind

AT&T Leave Behind

Back Office Call Flow

Back Office Call Flow

Badge Template

Badge Template

Equipment Usage Agreement w/prices

Equipment Usage Agreement w/prices

Disclosure Document

Disclosure Document

How To Submit a Drug Test Order in Salesforce

How To Submit a Drug Test Order in Salesforce

Sample Comfort Letter

Sample Comfort Letter

Cancel Codes and Definitions

Cancel Codes and Definitions

Call Center Prep Sheet

Call Center Prep Sheet

How to Manage Your Orders for Owners

How to Manage Your Orders for Owners

Ordering Badges and Gear

Ordering Badges and Gear

Sample CSS

Sample CSS

Returning Mobile Devices

Returning Mobile Devices

Training Packet

Training Packet

SF Incomplete Sale

SF Incomplete Sale

Pricing Sheet

Pricing Sheet

SF Order Process

SF Order Process

TPV Script

TPV Script

Wireless Leave Behind

Wireless Leave Behind

DON’T FORGET!

Send Your White Copies of Order Forms

How Often:

Weekly

How to Send:

United States Postal Service

Email – [email protected]

Fax – 800-595-4059

Where to Send:

AT&T c/o Scan America
1440 N 3rd Street
Lawrence, KS 66044-9128
Attention: U-verse/DIRECTV